Quality Assurance
"We deliver on pre-determined outcomes"
When talking about outcomes and achievement of program objectives, there is an inherit difference between how we ensure these things at XGA and how other adventure program providers may achieve them.
Your typical provider will ask you standard questions such as how long, where, when, how many, who for and what type of activities would you like to participate in.
At Xtreme Getaways Australia, our primary question is Why? What do you want the program or experience to achieve? We always begin the design and planning process with the objectives and outcomes in mind (the end result). Then from our toolbox we will recommend which 'tools' to use, and how to use them to best build your outcomes.
Which activities will work best? Sequencing of activities and peak experiences? Structured versus unstructured format? The role of specialist staff and which facilitation style to use? Length of program? Challenge level? Amount and type of pre-trip training and education? Amount and type of follow-up and consolidation? Which location? Use of perceived risk? Modifying clothing requirements?
When you tailor every program as we do, you get very good at knowing which tools to use and when. It is this know how together with research, training and a committment to improving every experience which sets us apart!